GDPR Privacy Requests

We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data we have stored about you.

How we process your request When you submit a Data Subject Access Request (DSAR) through our compliance page, our compliance provider, Consentmo, processes your IP address and email solely for the purpose of fulfilling your request. For further details, please refer to Consentmo's Data Processing Policy.

Access to personal data

Using the link below, you can request a report containing all the personal information we store about you. We will respond within 30 days.

Response time: We will respond within one month. If your request is complex, we may extend this period as permitted by law and will inform you accordingly.

Data rectification

If your account information is inaccurate, update or correct it using the link below.

Right to be forgotten

Use this option if you want to remove your personal and other data from our shop. Please note that this process will delete your account, meaning you will no longer be able to access or use it.

Important: Some information may be retained if required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).

Manage privacy preferences

You can customize your experience by specifying exactly which types of cookies and technologies we are allowed to use (e.g., enable analytics, disable marketing). You can update these specific settings at any time.

Withdraw consent

You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This applies to your future use of our shop and stops data collection for optional purposes.

Right to restrict processing / Right to object

Under certain circumstances, you may request the restriction or temporary cessation of the processing of your personal data. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at

Under certain circumstances, you may request the restriction or temporary cessation of the processing of your personal data. Please contact us at {dpo_email} for assistance.

📧 support@eratec-germany.com