ERATEC XXL Stainless Steel Pan Ø 32 cm – Ceramic Non-Stick for All Hob Types

At least two years of legal guarantee of conformity for goods sold within the European Union.

Consumers can exercise their rights under the legal guarantee, for example if the goods

• do not match the description,
• do not function as intended.

Sellers are liable for any lack of conformity that existed at the time of delivery of the goods and becomes apparent within the period of the legal guarantee. In such cases, sellers must offer:

• free repair or free replacement,
• in certain cases, a price reduction or a full refund of the purchase price.

In some countries, a longer period applies to the legal guarantee. For used goods, a shorter period may apply, but not less than one year.

For more information on your rights in a specific country, scan the QR code below or ask the seller: europa.eu/youreurope/garantien

What to do if you receive non-conforming goods?

1. Report the problem to the seller as soon as possible.
2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and manufacturers can also offer commercial guarantees that apply independently of the legal guarantee. This GARAN label, for example, indicates that the manufacturer provides a commercial durability guarantee at no additional cost that covers the entire product.